Smart meter installation is expected to begin in 2020. Customers will be notified by mail approximately four weeks before the installer arrives to change the meter at their home or business. Customers do not need to be home for the meter installation.
What to Expect During Installation
Installation is expected to begin in 2020.
We will install or upgrade meters by geographic regions to ensure the transition is efficient and seamless. Click the link below for a helpful map of our installation timeline.
Customers will receive a letter with additional details approximately four weeks before the installer arrives to change the meter at their home or business. This letter will include a phone number to call for specific questions or to schedule an installation time if you prefer.
Customers do not need to be home during the meter exchange. In most cases, there will only be a brief interruption in service lasting just a few minutes. Installers will leave behind a door hanger with additional details regarding the work that was conducted.
Installers will drive vehicles with signage identifying them as a Liberty Utilities contractor. Installers will also carry identification.
Are We In Your Neighborhood?
Click the button below to view our installation map and schedule.