Liberty Utilities operates regulated utilities. Customer charges for water, gas, and electric services are set by local utility commissions. Our rates reflect the cost to provide customer care, emergency and outage services, maintain and improve infrastructure, and recover operating costs. Our rates also reflect the cost and obligation of serving customers safely and reliably.
As a caring service provider, Liberty Utilities has committed to implementing outreach programs to build relationships with key stakeholders such as customers, regulators, local governments, landowners and contract counterparties. Each of our team members are committed to supporting our community outreach initiatives by taking part in organized community activities or by participating in one or more of our many Liberty Day events, which are created to help support our local communities.
Liberty Utilities has championed any number of sustainability practices:
Liberty Utilities' philosophy places our customers at the center of everything we do.