As part of our routine tree pruning, crews will chip the branches they remove from trees in your yard. Wood pieces that cannot be chipped will be cut into manageable lengths and left near the base of the tree.
In areas that are not actively groomed, wood/brush may be left to naturally decompose and provide shelter for wildlife. Paths and drainage ditches within the work area will be kept clear.
During a storm, our crews are focused on cutting and clearing trees from our lines to restore power as quickly and safely as possible. While we will remove broken utility poles, homeowners are responsible for removing all broken and/or damaged trees and limbs including those Liberty Utilities removes to expedite service restoration.
Important Note: During or after any storm event, consider all downed wires to be energized and dangerous, including telephone, fiber optic, and cable TV wires. They may be in contact with energized electric wires that are not within your view. To report downed electric wires, please call 1-855-349-9455.