Assistance from Liberty: When life happens, we are here to help!

Sometimes life happens in an unexpected way.  And when it does, we are here to help.

Our experienced and caring customer care representatives are standing by to help when you need it, and our website has several resources to help you as well.

Think of us as a full-service utility. We have a variety of ways to help from financial assistance to ways you can conserve to help lower the cost of your utility services and being involved with the communities you live and work in.  It also means we care for you not just because you are one of our customers, rather because you are human, just like us.  And, just like you, we’ve all had a run-in with the unexpected.


Financial Assistance Programs

Liberty offers a variety of assistance programs, such as elderly assistance, low-income assistance, and special payment arrangements.

Our representatives are also knowledgeable about federal, state, and local agencies that may be able to provide utility assistance if our in-house programs don’t meet your needs.  When the unexpected happens or life changes occur, don’t delay, please reach out to us today by calling us or visiting us online.

To learn more about financial assistance programs, visit the following local pages: Arizona (water and wastewater), California (electric), or California (water).


Efficiency Programs and Resources

Efficient energy and water use may help lower your bills as well.  A few small steps can add up to big savings.

Energy Efficiency Programs

Liberty offers a variety of energy efficiency programs and measures designed to help customers save energy and money.  Programs include:  Energy audits for homes, Energy Savings Assistance Program, federal tax credits and rebates, commercial energy efficiency programs, and more.

For more energy efficiency tips, visit the Conservation Tips page on the Liberty website.

Water Conservation Programs

As a Liberty customer, you are eligible for Liberty’s free conservation programs, which are designed to help you lower your water usage. Customers can submit a simple application to receive conservation devices, showerheads, and more, all at no cost! 

To learn more visit - (Arizona and Texas)

For more tips and resources on water conservation practices, visit the Conservation page on the Liberty website (Arizona, California, Texas).


Caring for our Communities

In addition to caring for our customers, we also look for ways to get involved and give back to our communities.  To learn more about Liberty’s community involvement efforts and see recent events our employees have participated in, visit our local sites (Arizona, Texas, California – Electric, California – Water)