Skip to main content

Account Lookup

Need your new account number?

Enter your previous account number in the box below. Click the Search button and your new Liberty account number will display. You can use your new account number to register for Liberty’s My Account experience.

This tool should be used by customers who had a Liberty account before November 7, 2022. If you began Liberty service after that date, your new account number will be printed on your first Liberty bill.

Please enter your account number below.
For example: 0000-101001101101

Account not found?

Here are some reasons your new acccount number may not be found.

  • Account number has been entered incorrectly. Please check your entry and try again. Do not enter spaces or special characters
  • If you have multiple accounts, enter each account number separately. 
  • If you began your Liberty service on or after November 7, you can use your current account number to create a My Account login.

If you continue to have issues, please contact our Customer Service at 1-877-426-6999 TDD: 711.